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Terms & Condition

This website is operated by Chamber Gyld Throughout the site, the terms “we”, “us” and “our” refer to Chamber Gyld, ( the “Website”) is intended for sole use by those wishing to review, consider, purchase or otherwise engage in commercial transactions involving Chamber Gyld.

By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason at any time.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please read these Terms of Service carefully before accessing or using our Website.


Chamber Gyld reserves the right to update or modify these Terms & Conditions at any time without prior notice. We encourage users to check this page regularly to ensure they are aware of the most current Terms & Conditions. Any updates or modifications will be effective upon posting and users' continued access or use of website shall constitute acceptance of the updated or modified Terms & Conditions.


Chamber Gyld makes online shopping easy and convenient! Sign up for an online account today to enjoy faster online checkout and access your order history. Visit to get started.


We at Chamber Gyld take pride in our unique gift designs and thank you for respecting our property. We kindly ask that you do not resell or alter our designs without our written permission. If you would like to showcase our gifts on any public forum, please reach out to us and we would be happy to discuss the details. Thank you for your understanding.

Chamber Gyld was authorized by the various vendors to sell their products and use the related intellectual property, accordingly by using our website we also kindly ask that you do not resell or alter our vendors designs without our written permission.


Food products that Chamber Gyld provides are generally labeled with possible allergen-containing ingredients from the manufacturer. Any non-labeled food always has a risk of possible allergen contamination. All clients and their guests are encouraged to read the labels before consuming. Chamber Gyld will not assume any liability for adverse reactions to food consumed including labeled and non-labeled food products.


We pride ourselves on working with small-batch and local artisan businesses and as a result, certain items can become unavailable on occasion without a lot of advanced notice. In the event an item is unavailable at the time of being ordered, we reserve the right to substitute an item of the same type, of equal or greater value, and as close to your original item as possible. If the item is especially unique and an appropriate substitution doesn’t exist, we’ll omit the item and issue a credit. We strive to provide our customers with the highest quality products and services. We apologize for any inconvenience this may cause and thank you for your understanding.


On occasion, manufacturers may update their product packaging and ingredient lists. As a result, actual product packaging may differ from what is displayed on It is the responsibility of the client and guests of the client to always read labels, warnings, and directions before using or consuming a product. For most current and/or additional information about a product, please contact the manufacturer.


Chamber Gyld has made every effort to display as accurately as possible the images of its products that appear at the Site. We cannot guarantee that your computer monitor’s display of any product will be completely accurate.


All customizable items (i.e. personalized gift tag or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as they are submitted by the customer. It is the customer’s sole responsibility to ensure that all submissions are correct. Chamber Gyld. is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by the customer.


Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


Upon receiving your order, we will send you an email confirming that we have received your order and that it is being processed. A validation check and authorization by the card issuer will be made and payment will be debited and cleared from your account at the time an order is made.

Chamber Gyld takes care to ensure that the Site is secure and that details of your order and payment are kept confidential, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site. For customers residing in Jordan, a cash on delivery option is available as well as payment through Credit Cards (Visa, Master Card). As for customers outside of Jordan, payment shall only be made through Credit Cards and no cash on delivery option is available for international orders at the time being.

Please note that we do not store credit card details nor do we share customer details with any third parties.


Provision of services shall commence when full payment has been received. Chamber Gyld shall use its best endeavours to provide the services with reasonable skill and care.

In the event that services are provided that are not in conformity with your order and thus incorrect, you should contact us within 7 calendar days to inform us of the mistake. Chamber Gyld will ensure that any necessary corrections to the services provided are made within 7 working days.


Due to the nature of the items we include in our gift boxes, we are unable to accept returns or issue refunds. When purchasing a ready gift box or creating your own all orders are final. We don't accept returns, exchanges or cancellations. We take great pride in ensuring your gift is delivered in the best condition possible. We only offer exchange on items purchased domestically (Jordan) through "Shop" within 7 days of shipping the items. Products must be returned in their packaging and in perfect condition. We reserve the right to refuse returns/exchanges that do not meet our standard. In order to receive a refund, the item must be in its original condition and packaging, and have not been used or altered in any way. Unfortunately, we do not accept returns of perishable items such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additionally, gift cards, downloadable software products, and some health and personal care items are non-returnable. To process your return, we will need a receipt or proof of purchase.


In the unlikely event your gift box has arrived in less than perfect condition, please notify us within 48 hours of delivery so we have the opportunity to make it right for you!

We Kindly require a photo of the damage, as well as all original packing material to be kept for courier inspection. Once we have reviewed the images, we will determine the appropriate compensation.


Our gift boxes and items are artisan in nature and proudly made to order! Once you place your order, allow 1-3 business days for production plus transit time for delivery, not including the date your order was placed. (For example, if you place your order on a Monday, the latest your gift would ship out would be on Thursday.)

Important Exception: Orders requiring customization (i.e. our Add-Your-Own-Logo Program orders, personalized gift tags, customized tent cards, and/or monogrammed items) are subject to production times of 10 business days plus transit time. Large bulk orders may also involve extended production times depending on the size. If production time will exceed lead times outlined above, we will reach out and provide you with an accurate ETA based on the size of your order.


The total amount presented in the order confirmation page shall be inclusive of handling, delivery and/or shipping fees. The total amount does not include custom charges, if any apply, and you hereby agree and acknowledge that you are responsible for payment of custom charges of your country and will not claim such amounts from us at any time.


Please note that ordering items that may be negatively impacted by weather is at your own risk. Quality upon delivery of these items cannot be guaranteed by Chamber Gyld. Chamber Gyld will not issue refunds as a result of melting regardless of the time of year.


During the holidays, shipping can sometimes be affected due to an increase in demand. This is especially true during high seasons such as Christmas, Ramadan, and other holidays. Gift boxes and items that are artisan and made to order can take longer to ship than other items, and delays due to shipping couriers and transit are also possible. To avoid these delays, it is important to plan ahead and order gift boxes and items as early as possible. In addition, customers should be aware of the potential for delays and plan accordingly.


We offer Same-Day Local Pickup at our showroom! Place your online order by 12 noon AST, select "Local Pickup" at checkout, and we’ll have your gift ready by 4 pm that same day and available for pickup between 4 pm - 7 pm AST or anytime the following business day between 10 am – 7 pm. Pickup is available Sat-Thurs only.

Please ensure that a copy of the confirmation email is presented upon pickup by yourself or courier We look forward to seeing you soon!


We offer Same-Day Local Delivery in Amman-Jordan ONLY! Place your online order by 12 pm AST, select "Store Pickup" at checkout, and we’ll have your gift ready by 4 pm that same day and available for pickup between 4 pm - 7 pm AST or anytime the following business day between 10 am – 7 pm. Pickup is available Sat-Thurs only.

If you are sending a gift to another person, select “Send As Gift” and specify the contact name, number and location (if available). We will contact the gift recipient for location and appropriate time slot for delivery. Should the delivery charges be more than that you have selected, we have the right to charge you for the difference.

Quantities of more than five gifts may be subject to longer lead times. Same Day Local Pickup/Delivery is NOT available for Add-Your-Own-Logo orders or gifts where customization/monogramming is selected.


If you have any questions or concerns regarding your Same Day Local Pick-Up order, please reach us at +96277800 0371 / +962795542751 or Sat.-Thurs. 10 am - 7 pm AST


In addition to other terms as set forth in these terms and conditions, you are prohibited from using our Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our Site or the services or of any other related mobile applications, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Site or the service or any other related mobile applications, or the Internet. We reserve the right to terminate your use of our Site or any related service for violating any of the prohibited uses.


We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and Site to access our Site You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site the server on which our Site is stored or any server, computer or database connected to our Site You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the applicable laws. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.


You acknowledge that you have read these terms and conditions and agree to all its provisions. By using our Site or its services you agree to be bound by these terms and conditions. If you do not agree to abide by these terms and conditions, you are not authorized to use or access our Site and its services.



“Thank you for your prompt service”

“Thank you so much & thank you for your kind customer service & promptness”

“The reaction I got when my friend saw the gift is priceless! Thank you so much it’s sooo beautiful !”

“I really appreciate you creativity and getting out of your way to make it happen. Thanks a lot Zeena.”

“My mom received her gift and she is so happy, thank you for making her day!”

“Thank you so much for your amazing help! Love the packaging and everything.”

“I trust you! Not worried at all! Thank you so much.”

“ My friends was ecstatic about the gift and she said the package looked so beautiful and that it made her day! Thank you so much for your help!”

“Oh My God these boxes are brilliant!”

“You are out of this world , your taste is so refreshing ! Thank you”

“We are so happy about the gifts as if they’re for us ! Zeena I really enjoy working with you, you are such a sweet and nice person! You deserve the best ! Your work is beautiful and the journey of gifting with you is amazing!”


“Wooow ! Very Elegant ! Thank you“

“You are the best !!!”

“You gifts are so beautiful and I know they will be loved!”

“I’m in love with your products”

“Thank you so much what excellent customer service!!”

“You’re amazing with your unique gifts and thoughts. Blessings be over you”

“More people have to learn about your phenomenal services of sending gifts and how you never fail to impress me every single time, in every single occasion! My favourite gifting place in Amman!”

“Loving themmm Zeena you’re amazing”

“Hello Zeena, WOW1 The gifts look soo good!”

“I had friends call and say their mom will be using the items when she say one on one guests. Another said it was like a miracle because her brother wanted a Jarra for his room. The moms of my friends kept thanking profusely. They loved everything from the box to the items and appreciated the craft and design and beautiful color.“

“ Hi we just did the unboxing on zoom lol , She loved everything and commends you on a job well done with the wrapping. I think she loved the Jarra the most, she apparently collects ceramics so she was especially excited about that one. But really thank you for mking this such s special gift.”

“I really appreciate that you give local and small businesses that wonderful exposure in your shop”

“Yes ! We took some time to decide but thankfully you managed all. Looking forward to working with you again in the future.”

“Zeena you are absolutely amazing! I didn’t imagine they would look this great!”