Due to the nature of the items we include in our gift boxes, we are unable to accept returns or issue refunds. When purchasing a ready gift box or creating your own all orders are final. We don't accept returns, exchanges or cancellations. We take great pride in ensuring your gift is delivered in the best condition possible. We only offer exchange on items purchased domestically (Jordan) through "Shop" within 7 days of shipping the items. Products must be returned in their packaging and in perfect condition. We reserve the right to refuse returns/exchanges that do not meet our standard. In order to receive a refund, the item must be in its original condition and packaging, and have not been used or altered in any way. Unfortunately, we do not accept returns of perishable items such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additionally, gift cards, downloadable software products, and some health and personal care items are non-returnable. To process your return, we will need a receipt or proof of purchase.
In the unlikely event your gift box has arrived in less than perfect condition, please notify us within 48 hours of delivery so we have the opportunity to make it right for you!
We Kindly require a photo of the damage, as well as all original packing material to be kept for courier inspection. Once we have reviewed the images, we will determine the appropriate compensation.
You can reach us via email at info@chambergyld.com or via phone at +96277800 0371 / +962795542751
Our showroom hours are 10 am – 7 pm AST . Sat – Thurs . Excluding holidays.
“Thank you for your prompt service”
“Thank you so much & thank you for your kind customer service & promptness”
“The reaction I got when my friend saw the gift is priceless! Thank you so much it’s sooo beautiful !”
“I really appreciate you creativity and getting out of your way to make it happen. Thanks a lot Zeena.”
“My mom received her gift and she is so happy, thank you for making her day!”
“Thank you so much for your amazing help! Love the packaging and everything.”
“I trust you! Not worried at all! Thank you so much.”
“ My friends was ecstatic about the gift and she said the package looked so beautiful and that it made her day! Thank you so much for your help!”
“Oh My God these boxes are brilliant!”
“You are out of this world , your taste is so refreshing ! Thank you”
“We are so happy about the gifts as if they’re for us ! Zeena I really enjoy working with you, you are such a sweet and nice person! You deserve the best ! Your work is beautiful and the journey of gifting with you is amazing!”
“WOW WOW WOW”
“Wooow ! Very Elegant ! Thank you“
“You are the best !!!”
“You gifts are so beautiful and I know they will be loved!”
“I’m in love with your products”
“Thank you so much what excellent customer service!!”
“You’re amazing with your unique gifts and thoughts. Blessings be over you”
“More people have to learn about your phenomenal services of sending gifts and how you never fail to impress me every single time, in every single occasion! My favourite gifting place in Amman!”
“Loving themmm Zeena you’re amazing”
“Hello Zeena, WOW1 The gifts look soo good!”
“I had friends call and say their mom will be using the items when she say one on one guests. Another said it was like a miracle because her brother wanted a Jarra for his room. The moms of my friends kept thanking profusely. They loved everything from the box to the items and appreciated the craft and design and beautiful color.“
“ Hi we just did the unboxing on zoom lol , She loved everything and commends you on a job well done with the wrapping. I think she loved the Jarra the most, she apparently collects ceramics so she was especially excited about that one. But really thank you for mking this such s special gift.”
“I really appreciate that you give local and small businesses that wonderful exposure in your shop”
“Yes ! We took some time to decide but thankfully you managed all. Looking forward to working with you again in the future.”
“Zeena you are absolutely amazing! I didn’t imagine they would look this great!”
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